Frequently asked questions

• What is RunnerBeam?
• How does live tracking work?
• Do athletes need any special hardware?
• Is the athlete app free?
• What is the athlete app's battery usage while tracking?
• What happens when an athlete loses signal?
• Does RunnerBeam help with athlete safety?
• What types of events does RunnerBeam support?
• Can friends and family follow along?
• What do organisers get?
• How many athletes can RunnerBeam track at once?
• When are results available?
• Can I try RunnerBeam before committing?
• What are RunnerBeam custom physical trackers?
• When should I use physical trackers instead of the athlete app?
• How much does a custom tracker fleet cost?
• How do I get started?